Australian Development Gateway

The Australian Development Gateway (ADG) strives to support members of the development community in their efforts to reduce poverty and enhance sustainable development in the Asia Pacific region. The site has been created with participation from members of government, private, academia and non-government organisations. User feedback mechanisms have been incorporated to guide future directions of the site. The site is optimised for low bandwidth access to enable the widest participation throughout the Asia Pacific region.

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Regulation and Supervision

Protecting microfinance borrowers (pdf 156kb)

This article looks at consumer protection as an important issue in microfinance.

Topics covered include: measures to enable disclosure of the true costs of lending, guidance on lender practices, mechanisms for handling complaints and disputes and consumer education.

Resource link:
http://www.cgap.org/docs/ Portfolio_03.pdf
Published: Sep 2005
Source: Consultative Group to Assist the Poor (http://www.cgap.org)
Added to ADG on: 07 December 2005 , contributed by: ADG team
The above links take you to an external site - see our disclaimer.

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