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Monitoring & Evaluation Methodologies

Reporting on outcomes: setting performance expectations and telling performance stories (pdf 131kb)

This paper discusses possible approaches used to efficiently manage and report on results in the public sector.  The paper examines methods used to report on results economically in government programs. It primarily focuses on:

- Establishing expectations by using results-expectations charts
- Strategies for setting expectations, including the evolving nature of expectations
- Using narrative or chart performance stories to report on results
- Potential benefits to Parliament and the public by having clear expectations

 

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